Our 2-Business Day Standard Lead Time
Orders typically ship out within 2 business days of placing an order.
This is not a guarantee but our historical standard.
Next Day Air (Still Up to 2 Days to ship)
Our 2 business day lead time applies to all orders including those placed with next day air shipping. If you do place an order next day air we make all attempts to expedite your order and get it out the same day but this is not always achievable. To confirm your item will ship out the same day please contact us at firstname.lastname@example.org we can take a look at your order and see where the inventory stands and quote you an expected ship time.
Boxes + Bags:
Boxes and Bags take 1 full day to ship out. Orders placed before 2pm PST are expected to ship out the following day
Example: Orders placed before 2pm on Monday is expected to ship out on Tuesday; orders placed after 2pm will ship out on Wednesday
SHIPPING CHARGES AND GENERAL POLICY:
Out of Stock Items:
We try to keep our inventory in stock but sometimes that isn't always possible. In the event that an item on your order is out of stock and will result in your order not shipping out within our typical 2 business day time frame. We will contact you via email or phone (depending how you placed the order with us).
Shipping charges are the responsibility of the ordering party. SupplyWays offers multiple shipping methods to choose from, all via UPS. These various shipping methods are chosen by the customer at time of order entry, and the shipping charges are clearly displayed for your approval. Customer is responsible for shipping charges on undelivered orders.
We do not offer Saturday or Sunday deliveries. If you have special delivery requirements, please contact customer service. Additional charges will be applied to your order. SupplyWays ships only to U.S. addresses. We do not ship to P.O. Boxes or international addresses.
CAN I SHIP ON MY UPS / FEDEX ACCOUNT:
Yes you can - but the order must be placed over the phone. Orders shipped on your account via UPS should ship in our normal 2 business day window. Orders shipped with Fedex may take an additional day to ship out.